A Health Insurance Provider Who’s Here for You

 

Change Healthcare Cyber Security Attack

Change Healthcare, a health care technology company that is part of Optum and owned by UnitedHealth Group, has confirmed that its cyberattack earlier this year impacted protected health information (PHI) data.  On August 5, 2024, The Health Plan received a Notice of Data Breach letter from Change Healthcare.  The notice did not identify any individuals whose information was impacted including individuals who are members of The Health Plan.  

If you are concerned about potential impact from Change Healthcare’s cyberattack, the link below is Change Healthcare’s data breach notice.  It provides additional information, including a toll-free call center phone number and information on no-cost credit monitoring and identity protection services available to individuals now.

information icon

Don’t lose your benefits

Keeping your health insurance coverage is important. If you are a WV Medicaid or WVCHIP member and your contact info isn’t correct with the WV DoHS, they will not be able to notify you when it is time to renew your coverage. To update your address, phone number or email, you can email WV DoHS, call their Customer Service Center at 1-877-716-1212, or log into your WVPATH account.

Member Portal

Use our Member Portal to track payments (including copays and deductibles), find a doctor, print your Member ID card, and more. 

The Health Plan is also pleased to announce the addition of free Zoom for Healthcare as an option for our Medicare and Medicaid/CHIP members for all Clinical Service Programs! Click here to learn more. 

Find a Doctor

Use our online directories to search for doctors, specialists, or hospitals that accept The Health Plan insurance.

Health and Wellness Resources

Health and Wellness Resources

Take charge of your health with our free healthy living tools.

Take charge of your health with our free healthy living tools.

Have Questions? We Can Help.

Contact Us

If you have questions or need help, we’re here for you. Fill out the form below and a care manager will reach out to you within 24 hours. You can also call us at 1-888-613-8385 during regular business hours (Monday-Friday, 8:00 a.m. to 5:00 p.m.).