A Health Insurance Provider Who’s Here for You

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Plans for Ohio and West Virginia residents ages 65 or older and those who meet other requirements for Medicare.

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Plans for West Virginia residents who meet certain income criteria or other requirements.

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Low- or no-cost plans for children (up to age 19) and pregnant women living in West Virginia.

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Employer Plansarrow icon

Plans for small and medium businesses who offer health care coverage to employees.

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Commercial Plansarrow icon

HMO, PPO, and POS health insurance plans for organizations in Ohio or West Virginia.

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Self-Funded Plansarrow icon

Plans, services, and stop-loss coverage to help businesses cover employee medical costs directly.

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For Individuals

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Employer Plans

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Change Healthcare Cyber Security Attack

On February 21, 2024, Change Healthcare, a health care technology company that is part of Optum and owned by UnitedHealth Group, announced they were compromised by a cyberattack that disrupted a number of its systems and services, according to a statement posted on its website.

Click Here for Member Updates 

Please contact THP Customer Service with any questions. 

Click Here for Provider Updates 

Please contact your THP Practice Management Consultant with any questions. 

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Don’t lose your benefits

Keeping your health insurance coverage is important. If you are a WV Medicaid or WVCHIP member and your contact info isn’t correct with the WV DHHR, they will not be able to notify you when it is time to renew your coverage. To update your address, phone number or email, you can email DHHR, call their Customer Service Center at 1-877-716-1212, or log into your WVPATH account.

Member Portal

Use our Member Portal to track payments (including copays and deductibles), find a doctor, print your Member ID card, and more. 

The Health Plan is also pleased to announce the addition of free Zoom for Healthcare as an option for our Medicare and Medicaid/CHIP members for all Clinical Service Programs! Click here to learn more. 

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Find a Doctor

Use our online directories to search for doctors, specialists, or hospitals that accept The Health Plan insurance.

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Health and Wellness Resources

Health and Wellness Resources

Take charge of your health with our free healthy living tools.

Take charge of your health with our free healthy living tools.

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Build and maintain healthy habits with free health coaching through our CoreWellness program.

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Health Libraryarrow icon

Learn nine about important health topics with The Health Library, a collection of wellness resources. 

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Self-Management Toolsarrow icon

Have more informed discussions with your doctor and get wellness tips with our self-management tools.

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Check out our newsletters for great health tips and the latest information on your benefits and services. 

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Community Resourcesarrow icon

Search for financial assistance, food pantries, medical care, and other free or reduced-cost resources in your area.

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Preventative Carearrow icon

Learn more about our recommended preventative health visits and screenings for adults and kids.

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Assess your health care needs and get answers to your questions any time day or night by calling our Nurse Line.

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Join Our Networkarrow icon

If you’re a provider who would like to join The Health Plan’s network, fill out our interest form.

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Have Questions? We Can Help.

Contact Us

If you have questions or need help, we’re here for you. Fill out the form below and a care manager will reach out to you within 24 hours. You can also call us at 1-888-613-8385 during regular business hours (Monday-Friday, 8:00 a.m. to 5:00 p.m.).