You can download your ID card by logging into myplan.healthplan.org. You can also email information@healthplan.org and request a new card.

You can access our Member Portal QuickStart Guide to learn how to register for MyPlan and how to use each feature.

You can change your password or user ID from the login page for myplan.healthplan.org. Otherwise, you can contact Customer Service at 1.800.624.6961.

Logging on to myplan.healthplan.org will give you access to your policy number.

You are not able to do this online. You will need to speak to a salesperson or employer, if applicable.

Log on to myplan.healthplan.org and you can access your card and print a copy. You can also email information@healthplan.org and request a card.

We have various plans available that have various coverages. You can speak with one of our representatives at 1.800.624.6961 to find out more about your specific plan.

You can check the balance on your benefits card by logging on to myplan.healthplan.org or downloading the app, THP Wallet. The app looks like this in all app stores:

Using our "Find a Provider" feature, you can find a doctor that is in-network for you and select different criteria to fit your needs.

This can vary for each plan. Please contact our customer service representatives at 1.800.624.6961 and they will be able to assist you.

We have multiple plans available with various coverages. You can speak with one of our representatives at 1.800.624.6961 to find out more about your specific plan.

You can change your PCP by emailing information@healthplan.org or logging on to myplan.healthplan.org.