Terms and Conditions/Privacy Policy

Notice to Minors Ages 13 - 17 Years

Notice to minors ages 13-17 years: Under certain state laws, certain types of your health information and services provided to you are required to be kept confidential and can only be disclosed to your parent(s) or guardian(s) with your permission. If you would like to limit your parent or guardian’s access to your health information, please contact The Health Plan at 1-800-624-6961 (TTY/TDD 711) or by sending a letter to us at The Health Plan of West Virginia, 1110 Main Street, Wheeling, WV 26003. Note that the law may only permit us to limit information for certain services such as testing for pregnancy, HIV/ AIDS, or sexually transmitted infections, counseling about birth control or prescriptions for birth control, and/or alcohol or drug use or abuse. You may limit your parent or guardian’s access to such information, or revoke any prior request to limit access, at any time by contacting us. For more information, you may also refer to THP’s Notice of Privacy Practices, which is available on our website.

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If you have questions or need help, we’re here for you. Fill out the form below and a care manager will reach out to you within 24 hours. You can also call us at 1-888-613-8385 during regular business hours (Monday-Friday, 8:00 a.m. to 5:00 p.m.).