Provider Manual

The Health Plan of West Virginia Inc. dba The Health Plan (THP) appreciates our physicians, practitioners, hospitals, and ancillary providers and values your dedication and commitment to serve our community.

Access the full 2025 Provider Manual 

*This file may take longer to download on certain connections 

Quick view a specific chapter:

Chapter 1 – About us & Communicating with us

Chapter 2 – Product Information

Chapter 3 – Claims

Chapter 4 – Commercial Fully Insured and Self-Insured / Administrative Services Only

Chapter 5 – Mountain Health Trust (MHT)

Chapter 6 – Medicare Advantage (MA)

Chapter 7 – Behavioral Health

Chapter 8 – Clinical

Chapter 9 – Pharmacy

Chapter 10 – Quality 

Chapter 11 – Credentialing

Chapter 12 – Compliance