A Health Insurance Provider Who’s Here for You

Change Healthcare Cyber Security Attack

On February 21, 2024, Change Healthcare, a health care technology company that is part of Optum and owned by UnitedHealth Group, announced they were compromised by a cyberattack that disrupted a number of its systems and services, according to a statement posted on its website.

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Don’t lose your benefits

Keeping your health insurance coverage is important. If you are a WV Medicaid or WVCHIP member and your contact info isn’t correct with the WV DHHR, they will not be able to notify you when it is time to renew your coverage. To update your address, phone number or email, you can email DHHR, call their Customer Service Center at 1-877-716-1212, or log into your WVPATH account.

Member Portal

Use our Member Portal to track payments (including copays and deductibles), find a doctor, print your Member ID card, and more. 

The Health Plan is also pleased to announce the addition of free Zoom for Healthcare as an option for our Medicare and Medicaid/CHIP members for all Clinical Service Programs! Click here to learn more. 

Find a Doctor

Use our online directories to search for doctors, specialists, or hospitals that accept The Health Plan insurance.

Health and Wellness Resources

Health and Wellness Resources

Take charge of your health with our free healthy living tools.

Take charge of your health with our free healthy living tools.

Have Questions? We Can Help.

Contact Us

If you have questions or need help, we’re here for you. Fill out the form below and a care manager will reach out to you within 24 hours. You can also call us at 1-888-613-8385 during regular business hours (Monday-Friday, 8:00 a.m. to 5:00 p.m.).