Customer Service

St. Clairsville & Morgantown P: 1.877.847.7907 TTY/TDD: 800.622.3925 Mailing Address: 52160 National Road East St. Clairsville, OH 43950 Hours: Mon. - Fri., 8:30am to 5:00pm

Massillon P: 1.877.236.2296 TTY/TDD: 1.877.236.2291 Mailing Address: 100 Lillian Gish Blvd. PO Box 4816 Massillon, OH 44648 Hours: Mon. - Fri., 8:00am to 5:00pm

SecureFreedom, a Medicare Advantage Private Fee-for-Service plan, works differently than a Medicare supplement plan. Your doctor or hospital must agree to accept the plan’s terms and conditions prior to providing healthcare services to you, with the exception of emergencies. If your doctor or hospital does not agree to accept our payment terms and conditions, they may not provide healthcare services to you, except in emergencies. Providers can find the plan’s terms and conditions on our website at: www.healthplan.org/pdf/PFFSTermsandConditions.pdf.

The Health Plan SecureFreedom Private-Fee-for-Service Plan is offered statewide in Ohio and West Virginia.

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Member Rights & Responsibilities

View The Health Plan SecureFreedom Rights & Responsibilities. (96k)

SecureFreedom Evidence of Coverage

View SecureFreedom Evidence of Coverage with Part D for 2008. (7MB)
View SecureFreedom Evidence of Coverage without Part D for 2008. (4MB)

SecureFreedom Summary of Benefits

View SecureFreedom Summary of Benefits for 2008. (378k)

Beneficary Q & A

View SecureFreedom questions and answers for beneficaries. (48k)

Drug Lists (Formularies)

View Prescription Drug Formularies.

Forms

Find information on filing a grievance or appeal, requesting more information, how to appoint a representative, coverage determination forms and more.

Pharmacy Directories

View Pharmacy Directories.

Pharmacy Newsflash!

Most up-to-the-date Pharmacy news including recalls.

Provider Terms & Conditions (27k)

 

Provider Reimbursement Grid (44k)

 

Provider Q & A

View SecureFreedom questions and answers for providers. (26k)

 

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