Contact Us

The Ohio Valley Region includes counties in Belmont, Brooke, Guernsey, Harrison (OH), Hancock, Jefferson, Marshall, Monroe, Muskingum, Noble, Ohio, Tyler, Washington and Wetzel.

The Mountaineer Region includes counties in Barbour, Calhoun, Doddridge, Gilmer, Harrison (WV), Lewis, Marion, Monongalia, Pleasants, Preston, Randolph, Ritchie, Taylor, Tucker, Upshur, Webster, Wirt and Wood.




Name	Phone
Main Switchboard	740.695.3585 \| 1.800.624.6961
Customer Service (providers)	740.695.7901
Customer Service (members)	740.695.7902 \| 1.888.847.7902
Referrals/Pre-Authorization	740.695 \| 1.800.526.7511
Coordination of Benefits	740.695.7903
Enrollment Services	740.695.3585
Pension	740.695.7906 \| 1.866.581.8302
SecureCare/SecureChoice Current Members (Medicare Advantage)	740.695.7907 \| 1.877.847.7907
SecureCare/SecureChoice Prospective Member (Medicare Advantage)	1.877.847.7915
Mountain Health Trust Members	740.695.7904 \| 1.888.613.8385
Medicaid	740.695.7904 \| 1.888.613.8385
Managed Workers' Compensation Program	740.695.7678 \| 1.888.847.7810
Case Management Program	740.695.7644 \| 740.695.7643
Outpatient and Elective Services	740.695.7905 \| 1.800.526.7511
Pharmacy Services	1.800.624.6961, ext. 7914
TTY/TDD (for hearing impaired only)	1.800.622.3925
FRAUD! Hotline	740.699.6111 \| 1.877.296.7283
EDI Support	740.695.7649 \| 1.800.624.6961, ext. 7649

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