Provider Services

Welcome Health Plan Providers.

Are you connected? You can check member eligibility, review claims, review referrals and precertifications using our secure Provider website. Customer Service Representatives are available for you to contact. Their numbers are listed on the left hand side of this webpage.

Find providers using our Provider Search. Search for NPI# using the National NPI Search. View Pharmacy benefit information, newsletters and important pharmacy news updates.

Within this website, you will find resources that you as a Provider can utilize to help you answer your questions. Make sure you check out The Health Plan Provider Manual. It gives you an overview of The Health Plan and its structure so that you can function more effectively as a provider.

If you have questions or need help, call us in the St. Clairsville office at 1.800.624.6961, Monday through Friday from 8:30am to 5:00pm or 1.800.426.9013 in the Massillon office, Monday through Friday from 8:00am to 5:00pm. You can also This e-mail address is being protected from spambots. You need JavaScript enabled to view it us.