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Member Services > Disease Management Programs

The Health Plan’s Disease Management and Health Promotion Programs are developed to proactively identify populations with, or at risk for, chronic medical conditions. We currently manage members with diabetes, chronic heart failure, and chronic obstructive pulmonary disease. The Health Plan’s pregnant members are also monitored with the intent to identify those at high risk for premature delivery.

“Disease management is a system of coordinated health interventions and communications for populations with conditions in which patient self-care efforts are significant.” -- Disease Management Association of America

Our disease management programs support the practitioner-patient relationship and plan of care, emphasize the prevention of exacerbations and complications using evidence based practice guidelines and patient empowerment strategies. The Health Plan programs continuously evaluate clinical, humanistic, and economic outcomes with the goal of improving overall health status.

Listed below are additional links that may be helpful to members searching for more information on diabetes, heart failure, COPD and pregnancy.

Health Plan members who have been diagnosed with diabetes, heart failure, or chronic obstructive pulmonary disease (COPD) can enroll in the appropriate disease management program by accessing the Enrollment Form. A Health Plan nurse will call you.

Pregnant Health Plan members with concerns or questions about their pregnancy can enroll in the Pregnancy Program by accessing the Pregnancy Enrollment Form. A Health Plan nurse will call you.

If you have questions or would like more information in addition to the material provided on this website, please feel free to call Customer Service at 740.695.7902 or 1.888.847.7902 in St. Clairsville and 330.837.6880 or 1.800.426.9013 in Massillon.

Health Education Answers Neighborhood W.A.T.C.H

The Health Plan is pleased to present Health Education Answers, a web-based program, brought to you by Eli Lilly, designed to help you promote your health and wellness. Learn important information and helpful tips regarding Wellness, Depression, Diabetes, Weight Management, Smoking & Addiction and more! You must first register to use this program.

Chronic Obstructive Pulmonary Disease Program
This program is designed to modify risk factors associated with COPD as well as slow the progression of the disease by promoting treatment plan compliance through education, counseling, and support. Members with COPD require long-term, continual health care to maintain functional status and to help eliminate disease exacerbations.

Congestive Heart Failure Program
This program is designed to modify cardiovascular risk factors and slow disease progression by promoting treatment plan compliance through education, counseling and support.

Diabetes Program
This program is designed to modify risk factors associated with diabetes as well as slow the progression of microvascular and macrovascular complications by promoting treatment plan compliance through education, counseling, and support. Members with diabetes require long-term, continual health care to maintain appropriate glycemic control and to decrease the risk of long term complications such as neuropathy, nephropathy and blindness.

American Diabetes Association      OneTouch Gold

Prenatal Care Program
This program is designed to improve pregnancy outcomes, reduce neonatal hospitalizations, and reduce all costs associated with pre-term birth and other complications of pregnancy by providing prenatal education, promoting safe health behaviors, and enhancing the management of maternity care for women identified at high risk for premature labor and delivery.

March of Dimes 


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