Contact The Health Plan
| St. Clairsville Office | Massillon Office | |
|---|---|---|
| Main Switchboard | 740.695.3585 1.800.624.6961 |
330.834.2200 1.877.236.2289 |
| Customer Service (providers) | 740.695.7901 | 330.830.4370 1.888.830.4370 |
| Customer Service (members) | 740.695.7902 1.888.847.7902 |
330.837.6880 1.800.426.9013 |
| Pre-Authorization Department | 330.830.4370 1.888.830.4370 |
|
| Pre-Authorization Help Line | 1.800.753.2851 | 330.830.4370 1.888.830.4370 |
| Referrals | 740.695.7905 1.800.526.7511 |
330.830.4370 1.888.830.4370 |
| Coordination of Benefits | 740.695.7903 | 330.834.2266 |
| Enrollment Services | 740.695.3585 | |
| Pension | 740.695.7906 1.866.581.8302 |
|
| SecureCare (Medicare) Members | 740.695.7907 1.877.847.7907 |
330.834.2301 1.877.236.2290 |
| Mountain Health Trust Members | 740.695.7904 1.888.613.8385 |
|
| Medicaid | 740.695.7904 1.888.613.8385 |
|
| Workers' Compensation | 740.695.7678 1.888.847.7810 |
|
| Outpatient and Elective Services | 740.695.7905 1.800.526.7511 |
330.830.4370 1.888.830.4370 |
| Customer Service Provider Relations | 740.695.7902 1.800.624.6961 |
330.830.4370 1.888.830.4370 |
| TDD (for hearing impaired only) | 1.800.622.3925 | 1.877.236.2291 |